Cybersecurity

Cybersecurity you can count on

We earn your trust by protecting your data, identity, and assets.

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Person using a smartphone with a graphic explaining that data is protected through people, process, and technology.

We stay ahead so you stay protected

With a dedicated team of security professionals and constantly evolving tech, we don’t just react to threats — we anticipate them.

  • Cybersecurity professional presenting advanced security technology with the message, "Innovation that outsmarts threats."

    Technology Innovation Lab

    Constantly evolving defenses to premept tomorrow’s threats today.

  • AI-powered cybersecurity graphic with the message, "See how we leverage AI to keep you safe."

    Artificial intelligence 

    Watch how we use AI to enhance the speed and precision of our security.

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  • Security and compliance professionals reviewing controls and reporting, with the message, "Proven controls. Clean report. Year after year."

    Independent audits

    Trusted third-party experts audit and validate our security.

  • Cybersecurity monitoring graphic with the message, "Malicious traffic identified and blocked."

    Client protection program

    Strengthened by real-time fraud analysis and trusted industry partners.

Putting your trust and security first

Hear directly from our Chief Information Security Officer, Doug Peterson, on the people, process, and technology that keep you secure.

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Empower Security Guarantee, highlighting protections designed to help safeguard customer accounts and information.

Protecting what matters most

Strong cybersecurity safeguards, trusted encryption, and a firm commitment to protect your data and privacy.

Protecting your data is our first priority

Our systems are built with cybersecurity at the core. We constantly evolve to stay ahead of threats. 

Verifying it’s really you

We use multifactor authentication to reduce the chance of account takeover.

Encryption you can count on 

Your data is encrypted with AES-256 multifactor key management, including user specific keys and salts to keep it safe.

We do not sell your data

We never sell your participants’ data. Our business is built on protecting your privacy, not profiting from it.4

We store all your data in the United States

Your data is stored here — safeguarded by U.S. privacy and security laws.

Our security framework: Innovation and vigilance

  • A modern cloud-based technology platform we own and manage
  • An unqualified, clean, comprehensive annual SOC 2 Type II report with no exceptions
  • DOL cybersecurity best practices met or exceeded
  • Verizon Cyber Risk Program certified + PEN testing
  • Policies aligned to NIST 800-53, NIST CSF, and other leading industry standards
  • Continuous audits in a highly regulated environment (SEC, FINRA, DOL, DOI, DOB)
     
Cybersecurity compliance graphic highlighting an independently audited SOC 2 Type II report with clean results and alignment with recognized security standards.

Our Empower Security Guarantee

Participants are automatically enrolled in our Security Guarantee — with no cap to reimbursements, nor eligibility requirements.

See Security Guarantee