Participant Engagement

A powerful, personal experience.

Helping participants move forward with dynamic tools, focused guidance, and education.

See what meaningful engagement looks like

Our targeted, step-by-step approach helps deliver real progress — far beyond checkbox engagement.

Drive real results with tailored messaging

Email, web, calls, text, and in-app messages — right where participants engage.

Personalized

Data drives focused guidance and visuals.

Dynamic

We adapt our communications in real-time, based on participants behavior.

Synchronized

We deliver across email, web, calls, text, and in-app — so they’re seen and acted upon. 

Empower offers an excellent participant experience, with a user-friendly website, comprehensive educational resources, and helpful customer service.

Administrator, financial group*

June, 2025

Actionable plan intelligence reports

Track progress and measure results with reporting, indicating:
 

  • Number of participants reached via different channels.
  • Number of positive actions taken.
  • How your plan stacks up against other wellness plans.

Keeping in touch and informed about money

Here are resources to help participants learn more about how their money works. 

The Currency™

Power up with today’s financial news. 

Investment Insights

Catch up on market-news moves backed by investment research and outlooks.

Learning Center

Get expert insights, learning tools, calculators, and more.

Service you can count on, plan expertise you can trust