Plan administration
Seamless, smooth administration
Seamless, smooth administration
Where people, technology, and processes work together to simplify administration.
A strong foundation, designed for growth
An experience engineered to support efficient and accurate administration — today and tomorrow.
Service model built for your needs
Real people partnering with you to make plan administration easier.
One integrated platform
Our Plan Service Center - a central, intuitive hub for everyday plan administration.
Award-winning participant experience
Meeting participants where they are to support individual needs and drive better outcomes.
Simpler administration every step of the way
A connected, consistent, and reliable experience that helps keep plan administration on track.
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People plus technology
A supportive service model, advanced technology, and one connected platform, with the flexibility to adapt as things change.
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Innovation with purpose
Ongoing improvements that streamline administration, improve accuracy, and deliver a consistent, high-quality experience.
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Keeping pace with change
Providing timely updates and insights to help your plan stay compliant today and as regulations and requirements change.
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Built to adapt and scale
Offering solutions designed to grow with your organization, helping you stay future-ready without disruption.
Empower has the breadth of resources to address any situation that comes up for me as a plan sponsor.
D. Corbett, Plan Administrator*
Cut the complexity, save time, and simplify
The Plan Service Center, a secure, 24/7 hub, simplifies administration from implementation through ongoing plan management and helps you:
- Manage plan tasks and participant data online, anytime — with real-time visibility and direct routing to Empower specialists.
- Submit payroll on your schedule, with flexible options to keep data accurate.
- Stay informed, with clear metrics and reporting so you can track trends, support participant engagement, and access the data you need when you need it.
A participant experience that eases your workload
Empower helps reduce day-to-day demands for plan sponsors by making it easy for participants to find answers and take action with:
- The Empower Personal Dashboard™ — their single place to manage accounts, track progress, and see their complete financial picture.
- Personal support from Empower’s Customer Care Center, where experts assist participants with everyday questions and next steps.
- Ongoing learning opportunities and on-demand resources designed to build understanding, support engagement, and encourage informed financial decisions over time.
A clean security record2 and guarantee
Plan sponsors trust our fortified defenses, and participants are assured by our security guarantee.3
