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Markets we serve

Serving all markets and plan types.

Markets we serve

Serving all markets and plan types.

Small-mid organizations

We are the #1 provider of retirement plans with less than $50 million in assets under administration.1 Our experienced team works with employers and third-party administrators to help build a successful retirement plan and make plan management easier and more efficient.

Designed for growing organizations

Incorporate select features in one simple offer

Provide a flexible investment platform

Corporations and institutions

Empower delivers world-class service to industry-leading organizations and some of the most complex retirement savings plans. We offer a dedicated large-market service model with high service-to-client ratios, and our results prove that we put you and your participants’ needs first.


Net Promoter Score (World class)2


Client retention rate3


Client satisfaction score2


Ease of doing business score2

Nonprofit organizations

As a leading provider in the not-for-profit market, we bring more than 50 years of experience to our clients. Empower has several compelling differences for plans in the not-for-profit market, including:

A dedicated relationship and service team

Expertise across 403(b), 401(a), 457, 401(k) and defined-benefit plan types

Customized communications designed with a focus on the organization’s brand

On-site educational resources


At Empower, we are a leader in providing service to government clients. We maintain a singular focus on retirement and believe people deserve more than a one-size-fits-all solution to building their financial future.


Total assets under administration4

3.8 M

Government participants within the 17 million participants we serve4


Our government plan retention rate5


State plans we administer4


Empower has been supporting unions and some of the most complex Taft-Hartley retirement plans for over 60 years. Our dedicated service team has an average of 20 years of Taft-Hartley experience, and they understand the unique needs of the trades and their members. The results show that we put you and your members’ needs first.6


Taft-Hartley assets4






Trades we serve4

To learn more about our retirement solutions, please contact your Empower representative or call 877-630-4015

1 2022 PLANSPONSOR Defined Contribution Survey, January 2023.

2 Net Promoter Score® (NPS) measures customer experience. According to Bain & Company, the creator of NPS, NPS above 20 is considered favorable, above 50 is excellent and above 70 is world class. NPS survey data provided as of December 2021.

3 Empower data as of March 31, 2022

4 Empower Data as of April 1, 2022

5 Empower data as of July 2021.

6 Empower data as of December 31, 2021.