March 2023 plan migrations - Pru

We’re excited about the migration of your plan to the Empower recordkeeping platform after the close of business on March 24, 2023.

Please note: The information on this page is for clients who received notification their plan will migrate in March 2023. If your plan is migrating on a different date, this information may not be applicable to your plan type.

Client communications

Your migration is beginning email

Client resources

Upcoming webinars

For Plan Sponsors: Plan Service Center: Unlocking the power of your administrative website

On Tuesday March 7, 2023 at 11 a.m. MT/1 p.m. ET

For Plan Sponsors: Payroll – What to expect when processing payroll

On Thursday March 16, 2023 at 11 a.m. MT/1 p.m. ET

For Plan Sponsors: Plan Reports: Getting the information you need

On Wednesday April 5, 2023 at 11 a.m. MT/ 1 p.m. ET

Participant communications

Empower will send a multi-touch campaign to participants ahead of and after your migration about their upgraded experience.

Additional resources for plan participants

You may share these optional resources with participants.

Frequently asked questions about the upgrade Flyer | Spanish Flyer
About Empower Video | Flyer | Spanish Flyer
New web experience Video | Flyer | Spanish Flyer
Learn more about the upgrade Brainshark
Security Guarantee Video and Tips | Self-send Email (ask your client service rep)