Everything you need to support RIC plan participants

STATE OF IOWA’S RETIREMENT INVESTORS CLUB 403(B), 457(B) AND THE 401(A) PLANS

Welcome to the Empower website for Financial Advisors serving participants in the Iowa RIC plans at Empower. This site is intended to provide you with the necessary resources in supporting plan participants, including guides, online tools, forms, and important links to other participant-related sites.

Please note: Currently, we are not on-boarding any new broker-dealer firms or advisors into the existing service arrangement. This decision is aligned with the plan sponsor’s directive and part of a broader effort to enhance the quality and consistency of advisor engagement across the program.

Need Assistance?

Dedicated Advisor Support: (800) 695-4952
This dedicated team welcomes calls from advisors WITHOUT the participant on the line using your credentials.
- Participant balance inquiries
- Status of participant transactions
- PartnerLink troubleshooting and login assistance

State of Iowa Customer Care: 1-833-999-IOWA (4692).
This team responds to incoming calls from participants with or without an advisor on the line.
- Facilitate participant transactions
- Transactional guidance and education
- Transaction status
- Website troubleshooting and login assistance

Other Advisor Inquiries: (888) 606-4032 or email
- Questions regarding commissions
- Advisor changes or appointments