Everything you need to support RIC plan participants
STATE OF IOWA’S RETIREMENT INVESTORS CLUB 403(B), 457(B) AND THE 401(A) PLANS
Welcome to the Empower website for Financial Advisors serving participants in the Iowa RIC plans at Empower. This site is intended to provide you with the necessary resources in supporting plan participants with:
- Guides on how to access and navigate the Plan Service Center (PSC) & PartnerLINK websites.
- The Plan Service Center (PSC) is your source for participant data and information. The PSC offers a streamlined approach to access participant account information, quarterly statements, available plan investment options, various forms and reporting tools.
- Forms and information on Advisor appointments and changes.
- Links to the participant website and other participant-related resources.
For more information
To discuss participant account information, contact the Empower Customer Care Center. You may be required to provide your PSC user ID for security:
1-833-999-IOWA (4692).
For website troubleshooting and login assistance, contact Empower Technical Support: 1-800-695-4952.
If you have questions regarding commissions, advisor changes or appointments, contact Empower Partner Services at 1-888-606-4032 or email
Effective on the closing date of the transaction, Empower Retirement (Empower) acquired the Massachusetts Mutual Life Insurance Company’s (MassMutual) retirement business. Through this transaction, business written by MassMutual is reinsured by Great-West Life & Annuity Insurance Company (GWLA) and in New York by Great-West Life & Annuity Insurance Company of New York. Concurrently, MassMutual retroceded business it reinsures from a cedent, which MassMutual assumed in a previous transaction. On the closing date of the transaction, Empower will administer the business on MassMutual’s behalf, with certain administrative services being performed by MassMutual and its affiliates during a temporary transition period. Additionally, GWFS Equities, Inc., will be the distributor of the MassMutual insurance products sold on Empower’s platform. Empower Retirement refers to the products and services offered by GWLA and its subsidiaries. GWFS Equities is a subsidiary of GWLA and an affiliate of Empower Retirement, LLC; Great-West Funds, Inc.; and registered investment advisers Advised Assets Group, LLC and Personal Capital. Empower is not affiliated with MassMutual or its affiliates.