The Retirement Drift
1 in 3 Americans have lost track of retirement savings from a previous job
New job. Old 401(k). A new study from Empower finds that as Americans move from job to job, retirement savings don’t always move with them, leaving money behind along the way.
Executive summary
A career change can signal an exciting opportunity, the start of a new chapter, or an unexpected transition. It can also leave something behind: a retirement account.
A new study from Empower finds that 84% of Americans have changed employers at least once during their careers, more than half have changed employers three or more times (53%), and close to a third have made at least five moves (27%) in their working lives.
These job changes can start a “retirement drift” as accounts accumulate across a career, leaving Americans with a fragmented financial picture: Nearly 2 in 5 have retirement savings spread across accounts from different employers (39%), and more than half (54%) say having savings in multiple accounts makes it harder to plan for retirement.
For younger Americans, the “drift” issue is emerging early in their careers. Half of Gen Z (50%) and 45% of Millennials say they may have retirement savings from a previous employer that they have lost track of, compared with 34% of Americans overall (30% of Gen X and 14% of Boomers). And 57% of Gen Z and 45% of Millennials aren’t confident they could locate all their retirement savings today (41% overall).
With financial priorities competing for attention, visibility and simplicity stand out: 84% of Americans say keeping their retirement savings organized gives them greater peace of mind, and 83% feel more in control when those savings are organized in one place. Three-quarters say clear, step-by-step guidance would make them more likely to act (76%), while 70% would be more likely to combine old retirement accounts if the process took less time.
As careers span employers, roles, and stages of life, Americans are looking for retirement support that can go the distance: 81% want guidance that stays with them throughout their career, not just when they are employed.
Key takeaways
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The accounts left behind
A former employer can remain part of someone’s financial life long after the job itself ends. Two in 5 (39%) Americans say their retirement savings are spread across accounts from different employers, which is one way retirement savings can begin to drift across a working life.
More than half (54%) say having savings in multiple accounts makes it harder to plan for retirement, while 45% say every job change makes managing those savings more complicated.
Yet the vast majority (85%) agree on one thing: Leaving a job shouldn’t mean starting over with retirement planning.
Younger generations are feeling the “drift”
Gen Z and Millennials report some of the greatest difficulty keeping track of retirement savings. Half of Gen Z (50%) and 45% of Millennials say they may have retirement savings from a previous employer that they have lost track of, compared with 34% overall (30% Gen X; 14% of Boomers).
There’s uncertainty about what’s out there, too: 57% of Gen Z and 45% of Millennials aren’t confident they could locate all of their retirement savings today, compared with 38% of Gen X and 25% of Boomers (41% overall). More than half of Gen Z (54%) also worry they could lose track of retirement savings over the course of their careers (40% overall).
The complexity extends to managing those savings: 58% of Millennials and 54% of Gen Z say every job change makes retirement savings more complicated, compared with 45% overall.
Top roadblocks for Americans
Old retirement accounts can compete with more immediate financial demands. More than half of Americans (54%) say retirement planning is more confusing than other areas of personal finance, and the same percentage say managing their retirement savings falls to the bottom of their financial to-do list because other priorities feel more urgent, a figure that rises to 64% of Gen Z and 66% of Millennials.
Understanding the options can be another roadblock: 47% say they’ve delayed initiating a rollover because it felt overwhelming, including 58% of Gen Z and 57% of Millennials, compared with 23% of Boomers. Over half overall (57%) said they tend to put off financial tasks that seem complicated, which was especially the case for Gen Zers (69%) and Millennials (66%).
For many, the challenge starts with knowing what to do. Two-thirds (66%) wish someone had explained their retirement savings options when they changed jobs, and 54% weren’t aware they had several options after leaving an employer. Eight in 10 (80%) say understanding their options after leaving a job would help them make better financial decisions.
Turning drift into direction
Having a clearer view of retirement savings can bring a sense of confidence and control: 84% say keeping their retirement savings organized gives them greater peace of mind, while 83% feel more in control when those savings are organized in one place.
Simplicity also matters when it comes to action. Three-quarters (76%) say clear, step-by-step guidance would make them more likely to act, while 70% would be more likely to combine old retirement accounts if the process took less time. Another 70% say better understanding their retirement options would make them more likely to act.
And Americans are looking beyond a single decision: 81% want retirement guidance that stays with them throughout their career.
Roth or traditional?
For Americans considering what to do with an old 401(k), an IRA is one option, but understanding the choices isn’t always simple.
Some 83% believe an IRA can be an important part of building long-term retirement savings, yet nearly 6 in 10 aren’t sure whether a Roth or traditional IRA is the better fit for their financial situation (59%).
Perceptions may also play a role: 53% say they had assumed IRAs were for people with more money than they had, rising to 64% among Millennials, 60% of Gen X, and 59% of Gen Z, compared with 31% of Boomers.
AI meets the financial advisor
Technology has a place in the retirement toolkit: 63% say AI and digital tools can make retirement planning easier.
But for important retirement decisions, human expertise still has the edge: 78% trust a financial professional more than AI, while 73% see AI as a complement to professional financial advice, not a replacement for human expertise.
That preference can translate into taking the necessary step as talking with a financial professional is the most selected catalyst that would prompt Americans to review or take action on their retirement savings (22%).
The bigger picture
Retirement drift can start with something ordinary: leaving one job and moving on to the next. Over a working life, old accounts can accumulate, financial priorities can compete for attention, and retirement decisions can get pushed to another day.
The research shows Americans value the opposite experience: greater visibility, less complexity, and support that can stay with them as their careers evolve.
Jobs change. Retirement planning doesn’t have to start over. Talking to a financial professional can help you learn more and better understand your options.
Methodology
Empower’s “The Retirement Drift” study is based on online survey responses from 2,005 Americans ages 18+ fielded by an independent third-party panel provider from July 30-August 1, 2026. The survey is weighted to be nationally representative of U.S. adults.
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