Half of Americans feel more comfortable using AI in their finances now, compared to a year ago
Half of Americans feel more comfortable using AI in their finances now, compared to a year ago
Still, 62% say the human component of financial advice is more important than artificial intelligence
Still, 62% say the human component of financial advice is more important than artificial intelligence
02.28.2025
Many people are seeing the “AI Advantage,” with new Empower research finding that nearly half of Americans (47%) feel more comfortable using artificial intelligence in their financial lives compared to a year ago. Some 56% of people say they would use AI to recommend money moves to plan for retirement (43%), provide tips to consolidate debt (58%), and help with budgeting (54%).
Importantly, 62% of Americans value the human component of financial advice, especially for significant financial decisions like investing. Many Americans see AI as a powerful tool to complement human expertise in financial decision-making: 61% say they would use AI alongside human financial advisors to achieve better results.
AI at work
AI is becoming a regular part of the modern workplace, with 58% of Americans currently using AI tools in some capacity while on the job. Among these users, 60% rely on AI mainly for writing and other content-generation tasks. While AI adoption is growing, more than a third (34%) say they do not use AI at work. Others are uncertain about their company's policy on AI usage at the office (38%).
AI is indispensable for some — 28% of Americans, including 29% of Millennials and 27% of Gen Z, can't imagine working without these tools. But there is hesitation around adoption: Only 15% of Americans have received AI-specific training at work, and 14% avoid AI altogether due to fears it may one day replace their job.
Gen Z employees are leveraging AI to support their professional growth and workplace readiness: Over half of them (52%) use AI tools to build or edit their resumes, streamlining the job application process. Nearly half of Gen Zers (47%) use AI to prepare for important presentations, while 43% rely on it to practice for job interviews.
Methodology
The Empower “AI Advantage” study is based on an online survey with 1,009 Americans ages 18+ fielded in December 2024.
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The CurrencyTM, a publication from Empower, covers the latest financial news and views shaping how we live, work, and play. We keep you current on ways to plan, save, and invest for life.
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