Information for November 2021 plan migrations

Your plan was upgraded and migrated to the Empower recordkeeping platform effective November 15, 2021 - welcome! The resources on this page remain available to support you.

Please note: The information on this page is for clients whose plans migrated November 15, 2021. If your plan did not migrate on that date, this information may not be applicable to your plan type.

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Client communications

Client resources

Migration checklist for plan sponsors
Guide to what's new
Plan Service Center (PSC) overview
Advisor/TPA Webinar: What to expect with your clients’ migrations to Empower (Watch the replay)
Sponsor webinar: What to expect with your plan’s migration to Empower (Watch the replay)

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Participant communications

About 30 days in advance of your migration, Empower will begin sending a multi-touchpoint campaign to participants.

Additional resources for plan participants

At your discretion, advisors, TPAs and plan sponsors may share these optional resources with participants.

Frequently asked questions about the migration
About Empower video
Who is Empower flyer
Security Guarantee video and tips
Security Guarantee email (ask your client service rep)
Appointments available for virtual education webinars at upgrade.empowermytime.com; details available in this flyer

On December 31, 2020, Empower Retirement acquired the retirement business of Massachusetts Mutual Life Insurance Company (“MassMutual”). Following an initial transition period, Empower Retirement will become the sole administrator of this business. Empower Retirement refers to the products and services offered by Great-West Life & Annuity Insurance Company (“GWLA”) and its subsidiaries, including Empower Retirement, LLC. Empower Retirement is not affiliated with MassMutual or its affiliates.

Securities, when presented, are offered and/or distributed by Empower Financial Services, Inc., Member FINRA/SIPC. EFSI is an affiliate of Empower Retirement, LLC; Empower Funds, Inc.; and registered investment adviser Empower Advisory Group, LLC. This material is for informational purposes only and is not intended to provide investment, legal or tax recommendations or advice.