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Welcome to Empower

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We're excited that you're with Empower

Effective January 4, 2021, Empower officially acquired the retirement business of MassMutual. Plan migrations to Empower’s recordkeeping platform are now underway. We have a team of Empower associates dedicated to executing migrations, so each plan’s service team can focus on business as usual.

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 See information specific to your migration

Benefits of your migration to Empower

For your plan 

  • Continuity of service, coordinated with your plan’s advisor
  • Additional services and programs to simplify plan administration
  • Refreshed reporting and plan management tools
  • A single, modern recordkeeping system
  • Data protection through the Empower Security Guarantee*
  • Thought leadership and legislative/regulatory insights

* For more information regarding account security and the Security Guarantee’s conditions, visit empowermyretirement.com and click on Security Guarantee at the bottom of the page. 

For your participants 

  • Refreshed participant website and mobile apps
  • Award-winning customer service
  • Holistic financial wellness programs
  • Access to fiduciary advice at no additional cost
  • Award-winning, personalized communication programs
  • Fully transactional Spanish capabilities on the web

Learn more about Empower's Plan Service Center

Enhanced experience for your plan participants

Prepare for what’s ahead

We’ll notify plan sponsors, advisors and TPAs approximately 5 months in advance of the plan’s scheduled migration date.

View sample "migration beginning" email

Multiple communications and webinars will follow, which are designed to guide our clients through the process.

View sample migration checklist for plan sponsors

Participant communications

About 20 days in advance of the migration, Empower will begin sending a multi-touchpoint campaign to plan participants.

Additional resources for plan participants

At your discretion, advisors, TPAs and plan sponsors may share these optional resources with participants as your migration date approaches.

Edmund F Murphy - Empower Retirement President and CEO

“Together, Empower and MassMutual connect a broad spectrum of strength and experience with a shared focus on the customer. We are excited about the opportunity to reach new customers and serve even more Americans on their journey toward creating a secure retirement.”

Edmund F. Murphy III
President and CEO, Empower

Empower’s extensive experience will guide a smooth transition

Since 2004, Empower has transitioned clients from 16 recordkeeping platforms, including:

MassMutual

Truist

Fifth Third Bank

J.P. Morgan Retirement Plan Services

Franklin Templeton Investments

MetLife Life Insurance Company

New England Life Insurance

General American Life Insurance Company

U.S. Bank Defined Contribution Services

EMJAY Corp.

Federated Insurance Companies

250+ full-time transition professionals including: 

  • Program management
  • Data conversion
  • Integration workstreams
  • Technology
  • Training
  • Communications

Transitioning to the Empower platform will be different from a typical conversion and will require less action on your part. 

About Empower

Retirement is our core business

We’re the second-largest retirement services provider in the United States,1 serving over 71,000 plans and 17 million participants.2 We’re focused on retirement, with expertise across all plan types, company sizes and market segments.

Our History

 A foundation dating to 1891

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Our Culture

Diversity and Inclusion

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Our Values

We serve our customers

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Our Leadership

We collaborate

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Empower Institute

The Empower Institute explores many aspects of the retirement savings puzzle and works to blaze the trail on potential solutions to some of the most vexing challenges facing American workers.

View Empower Perspectives

Award-winning education with measurable results

Delivering the right message to the right person at the right time. 

PLANADVISOR best-rated 401(k) company by advisers

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PLANSPONSOR Outstanding Service

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Top ranked in Financial Advisor IQ Awards

Financial Advisor IQ award 2022

2020 Retirement Leader of the Year

Fund Intelligence Mutual Fund industry and ETF Virtual Awards - Retirement leader of the year 2020

11 P&I Eddy Awards

Pension and Investments Eddy Awards

4 PCSA Signature Awards 

PCSA Signature Awards

183 Marcom Awards

183 MarCom Awards

93 Hermes Awards

93 Hermes Awards

Empower stats at a glance

$1.2 trillion+

Total assets under administration2

69,000+

Retirement plans under administration2

17 million+

Total plan participants2

2nd Largest

Retirement services company in the country1

12,000

Total employees3

194.8 B+

Assets under management4

Connect with an Empower representative today!

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Plan sponsor and TPA account management – 401(k) defined contribution plans

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1 Pension & Investments Defined Contribution Survey Ranking as of April 2020.

2 As of June 30, 2022. Information refers to all retirement business of Empower Annuity Insurance Company of America (EAIC) and its subsidiaries, including Empower Retirement, LLC; Empower Life & Annuity Insurance Company of New York (ELAINY); and Prudential Retirement Insurance & Annuity Company (PRIAC), marketed under the Empower brand. EAIC’s consolidated total assets under administration (AUA) were $1,289.3B. AUA is a non-GAAP measure and does not reflect the financial stability or strength of a company. As of June 30, 2022, EAIC’s statutory assets total $77.2B and liabilities total $74.3B. ELAINY’s statutory assets total $6.9B and liabilities total $6.7B. PRIAC’s statutory assets total $82.1B and liabilities total $80.8B.

On August 1, 2022, Empower announced that it is changing the names of various companies within its corporate group to align the names with the Empower brand. For more information regarding the name changes, please visit empower.com/name-change.

3 Total employees for U.S. and India locations as of January 4, 2022.

4 Empower Investments, as of June 30, 2022.

On December 31, 2020, Empower Retirement acquired the retirement business of Massachusetts Mutual Life Insurance Company (“MassMutual”).  Following an initial transition period, Empower Retirement will become the sole administrator of this business. Empower Retirement refers to the products and services offered by Great-West Life & Annuity Insurance Company (“GWLA”) and its subsidiaries, including Empower Retirement, LLC. Empower Retirement is not affiliated with MassMutual or its affiliates.

Securities, when presented, are offered and/or distributed by Empower Financial Services, Inc., Member FINRA/SIPC. EFSI is an affiliate of Empower Retirement, LLC; Empower Funds, Inc.; and registered investment adviser Empower Advisory Group, LLC. This material is for informational purposes only and is not intended to provide investment, legal or tax recommendations or advice.

©2022 Empower Retirement, LLC. All rights reserved.