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Be Part of a Winning Team at Empower

* Important COVID-19 Information: We are committed to the health and safety of our associates, clients and candidates. In response to the global pandemic, the majority of our associates have temporarily transitioned to a remote work environment. Additionally, we are conducting all interviews virtually. Our Talent Acquisition team will be available to provide you support throughout the hiring process.

Jump start your career or take it to the next level!

Empower is more than 8,800 employees strong and growing. We’re looking for talented individuals who are ready to contribute to our continued success.

A financial support representative speaking on headset at home office

Launch your career as a

Financial Customer Service Professional

Because we’re on the front lines and have contact with participants, we serve as the voice of Empower. I view that as a huge honor – and a huge opportunity. We help set the tone for our customer experience and make sense of what can be a complex process.

--Mike T.
Participant Services Retirement Representative

Search "Financial Customer Service
here to learn more about
these opportunities.

Launch your career as a

Retirement Consultant

As a kid I had an interest in financial stuff, so I’ve always had a pretty good idea of why and how to save and invest. I didn’t realize how many people weren’t like me and needed help. I’m really making a difference in people’s lives as I educate them on the importance of planning and saving for their future.

--Darrel J.
Retirement Consultant

Search "Retirement Consultanthere to learn more about
these opportunities.

A woman sits at desk in front of computer working from home

Create and innovate as part of our

Technology team

“I love technology and seeing all the different ways it can be used to make our lives easier. That’s what I do at Empower. I work behind the scenes to simplify the experience our customers have with us when they use our website. If I make it easier for someone to save for retirement, I feel really good about that.”

--Maria A.

IT Support

Search "Technology" here to learn more about these opportunities.

Hold a Series 7 License?

We have an opportunity for you!

Search keyword "Series 7here to learn more.

A woman works from home at computer with headset

Join an organization that appreciates your unique skills and individuality and looks forward to celebrating your personal victories - along with our company achievements – together.

Join the more than 8,800associates working at Empower.

Our Values

Our culture is being obsessed, accountable, inclusive and having a growth mindset. Our values align with our culture. We believe in doing the right thing, we own it, we lead, we simplify and we collaborate. 

Empower Values, our culture, our values

We Lead

We Do the Right Thing

We Simplify

Empower Retirement scores 80% on Disability Equality index for 2020

Disability Equality Index Award2

Empower scored 80 on the 2020 Disability Equality Index

Fund Intelligence Mutual Fund industry and ETF Virtual Awards - Retirement leader of the year 2020

2020 Retirement Leader of the Year3

Empower was named 2020 Retirement Leader of the Year in the annual Mutual Fund Industry Awards organized by Pageant Media.

Equal Employment Opportunity Statement:

Empowered by difference, we know our company culture and business impact is strengthened by who we are as it relates to race, ethnicity, color, sex, national origin, religion, age, ability, veteran status, sexual orientation, gender identity, marital status, religion, citizenship status as well as perspectives of thought, belief, education, background and experiences.

We embrace diversity, fostering an inclusive workplace where our associates feel welcomed to be their authentic selves.

In this environment, we're able to unlock our associates' greatest potential for creating innovative, impactful solutions for our clients. Our business resource groups play an important role in creating a welcoming workplace and helping us understand the communities we serve. We also have a variety of professional development opportunities, including unconscious bias training and a mentorship program, to empower our people to reach their highest potential.

Aspiring Latinos Moving Ahead


Black Organization for Leadership Development
Empower Abilities
LGBT Pride
Diversity and inclusion

Empowered by difference, we know our company culture and business impact is strengthened by the unique elements that make us who we are.


Benefits Overview

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Health, dental and vision coverage

Medical, dental and vision coverage begin on your date of hire. Medical choices include PPO and HDHP with HSA plan options. For dental coverage, you have access to a basic plan with a buy-up option. For vision coverage, you have access to a national network of providers.

Retirement Savings

Our 401(k) plan allows you to set aside pretax money for retirement. This includes immediate vesting of company-matched funds and a wide choice of investment options.

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Insurance Coverage

As an associate, you receive basic life and long-term disability insurance coverage at no cost. We also offer supplemental coverage under several optional plans.

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Flexible work hours in many departments, business-casual environment that includes the option to wear jeans, flexible benefit accounts and free parking at most sites. 

Here to help

Opportunities for adoption assistance, tuition reimbursement, employee assistance program and pretax commuter benefits.

Generous PTO

Paid time off upon hire - including paid holidays and three floating holidays each calendar year and paid volunteer time - 16 hours per calendar year. 

Download Full Benefits Overview

Mogul Award 2018

Top 100 Innovators in Diversity & Inclusion (2018 Mogul)

Zippia award - Best companies to work for in Colorado 2018

Best Companies to Work For in Colorado (Zippia4)

Newsweek award, best customer service 2019

America's Best Customer Service (2019 Newsweek5)

Community Impact Hero

We envision the communities in which we live, work and play to be stronger, healthier and more vibrant

ACT Logo

ACT Program

Through our Associates Community Together (ACT) program, we empower our associates to support causes closest to their hearts. 

Amplifying Associate Impact with Company Support

Action Matches

We match volunteer hours and funds up to $5,000 per associate per year. 

Action Hours

We give associates up to 16 hours of paid time off annually to volunteer. 

Action Teams

We support associates as they create or join teams to participate in charitable fundraising events. 

Action Committees

We encourage associates to form volunteer committees to plan philanthropic events and activities with and for their colleagues. 

Our Locations

Denver, CO

Our metro Denver office features a fitness center (with free admission), a health and wellness center, a cafeteria, a convenience store, a dry-cleaning service, a bank, and covered parking — all on-site and within walking distance of a light rail station.

Overland Park, KS

Our Overland Park, Kansas, office is located south of Kansas City. Its amenities include a fitness center, dining areas and a state-of-the-art conference center. Associates also have access to a campus health clinic, a pharmacy and a convenience store as well as covered parking.

Boston, MA

Located in the heart of the financial district, our Boston office is just steps from Faneuil Hall and the waterfront with plenty of nearby restaurants, retail locations and tourist activities. It offers associates features like easy access to public transportation and on-site dining, mother’s rooms and yoga.

Andover, MA

Associates in Andover, Massachusetts, enjoy access to a cafeteria, a dry-cleaning service, electric vehicle charging stations, mother’s rooms and a wellness room. Showers and lockers are also available.

Milwaukee, WI

Our Milwaukee office is located in the heart of downtown Milwaukee, with views of Lake Michigan and the Milwaukee River. Our associates enjoy free covered parking and area amenities.

Bangalore India

Our associates in Bangalore’s Embassy Tech Village enjoy a thriving business community along with green spaces and breakout zones, multi-level car parking, an on-site cafeteria and cricket grounds.

President and CEO, Empower Retirement

“We're creating a culture at Empower, a winning culture - one that defines 'winning' in terms of delivering superior outcomes and experiences for our customers.”

Edmund F. Murphy III
President and CEO, Empower
Empower Retirement headquarters Colorado

Empower to acquire Prudential Financial retirement business

Empower Retirement headquarters Colorado

Empower closes acquisition of MassMutual retirement plan business

Edmund F Murphy - Empower Retirement CEO

Empower’s Murphy named among 2020s ‘Most Admired CEOs’

Empower Retirement - Now even stronger with Personal Capital

Empower acquires Personal Capital

Empower Stats at a Glance


Total employees

12.8 million+9

Total plan participants

Over 67,0009

Retirement plans under administration

$1.1 T+7,8

Total assets under administration

2nd Largest10

Second-largest retirement services company in the country

1 Total employees for U.S. and India locations as of January 4, 2021.

2 2020 Disability Equality Index, https://disabilityin.org/

3 2020 Mutual Fund Industry Awards, organized by Pageant Media.

4 2019 Zippia Best Place to Work rankings.

5 2019 Newsweek Best Customer Service rankings.

6 2020 Glassdoor, https://www.glassdoor.com/Overview/Working-at-Empower-Retirement-EI_IE25742.11,29.htm

7 As of September 30, 2021. Information refers to the business of Great-West Life & Annuity Insurance Company and its subsidiaries, including Great-West Life & Annuity Insurance Company of New York and GWFS Equities, Inc. GWLA’s consolidated total assets under administration (AUA) were $1.125B. AUA is a non-GAAP measure and does not reflect the financial stability or strength of a company. GWLA’s statutory assets total $76.1B and liabilities total $73.1B. GWLANY statutory assets total $4.2B and liabilities total $3.3B.

8 Estimated assets after both the acquisition of the MassMutual retirement business and recent 1Q21 plan conversions.  

9 As of September 30, 2021. Individuals and organizations refers to all retirement business of Great-West Life & Annuity Insurance Company and its subsidiaries and affiliates, including Great-West Life & Annuity Insurance Company of New York marketed under the Empower Retirement brand.

10 Pension & Investments Defined Contribution Survey Ranking as of April 2020.

Carefully consider the investment option’s objectives, risks, fees and expenses. Contact Empower Retirement for a prospectus, summary prospectus for SEC-registered products or disclosure document for unregistered products, if available, containing this information. Read each carefully before investing.

Securities, when presented, are offered and/or distributed by GWFS Equities, Inc., Member FINRA/SIPC. GWFS is an affiliate of Empower Retirement, LLC; Great-West Funds, Inc.; and registered investment adviser, Advised Assets Group, LLC. This material is for informational purposes only and is not intended to provide investment, legal or tax recommendations or advice.

IMPORTANT: The projections, or other information generated on the website by the investment analysis tool regarding the likelihood of various investment outcomes, are hypothetical in nature, do not reflect actual investment results and are not guarantees of future results. The results may vary with each use and over time.

Investing involves risk, including possible loss of principal.

Insurance products are issued by or offered through Great-West Life & Annuity Insurance Company, Corporate Headquarters: Greenwood Village, CO; or in New York, by Great-West Life & Annuity Insurance Company of New York, Home Office: New York, NY. Guarantees are subject to the terms and conditions of the contract and the claims-paying ability of the insurer.

The managed account service is part of the Empower Retirement Advisory Services suite of services offered by Advised Assets Group, LLC, a registered investment adviser.

The Empower Institute is a research group within Empower Retirement, LLC.

“EMPOWER” and all associated logos and product names are trademarks of Great-West Life & Annuity Insurance Company.

All features may not currently be available and are subject to change without notice. ©2022 Empower Retirement, LLC. All rights reserved.

Unless otherwise noted: Not a Deposit | Not FDIC Insured | Not Bank Guaranteed | Funds May Lose Value | Not Insured by Any Federal Government Agency.