Information for September 2022 Plan migrations
We’re excited about the migration of your plan to the Empower recordkeeping platform after the close of business on September 9, 2022.
Please note: The information on this page is for clients who received notification their plan will migrate in September 2022. If your plan is migrating on a different date, this information may not be applicable to your plan type.
Client communications
Client resources
- Migration checklist for plan sponsors (Revised August 15)
- Guide to what's new
- Plan Service Center (PSC) overview
- Advisor/TPA Webinar: What to expect with your clients’ migration to Empower (Watch the replay)
- Sponsor webinar: What to expect with your plan’s migration to Empower (Watch the replay)
Upcoming webinars
For Plan Sponsors: Plan Service Center - Unlocking the power of your administrative website
on Tuesday August 16 at 11a.m. MT / 1p.m. ET
on Tuesday August 23 at 11a.m. MT / 1p.m. ET
For Plan Sponsors: Payroll - What to expect processing payroll
on Thursday August 18 at 11a.m. MT / 1p.m. ET
on Thursday August 25 at 11a.m. MT / 1p.m. ET
on Thursday September 1 at 11a.m. MT / 1p.m. ET
For Plan Sponsors: Withdrawals - Understanding your roll in participant withdrawals
on Thursday September 8 at 11a.m. MT / 1p.m. ET
For Plan Sponsors: Plan Reports - Getting the information you need
on Thursday September 15 at 11a.m. MT / 1p.m. ET
Participant communications
About 30 days in advance of your migration, Empower will begin sending a multi-touchpoint campaign to participants.
Additional resources for plan participants
At your discretion, advisors, TPAs and plan sponsors may share these optional resources with participants.
- Frequently asked questions about the migration
- About Empower video
- Who is Empower flyer
- New participant website demo
- Security Guarantee video and tips
- Security Guarantee email (ask your client service rep)