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VoIP Providers: Meet E-911
Regulations
 | May 19, 2005: The FCC mandates that
Internet telephone companies must deliver 911 calls to the
customer's local emergency operator. Companies have 120 days
to comply. |
 | Public Safety Answering Points (PSAP
Info) database provides highly accurate
boundaries for identifying jurisdictional areas for PSAPs
and telephone exchanges, helping you route emergency calls
to correct operator |
 | E-911 Callers are assisted by an
operator who identifies the caller's location, requests the
program to match corresponding PSAP, and initiates a 3-way
call with appropriate emergency response operator |
PSAP Info: Public Safety Answering
Points for VoIP Carriers to
meet E-911 MandateA
PSAP is a facility equipped and staffed to receive 9-1-1
calls. Primary PSAPs receive calls directly. If the call is
relayed or transferred, the next receiving PSAP is designated
a Secondary PSAP. Managed by the state government system,
PSAPs are typically located at the county or city level.
There are currently in excess of 4,400 PSAPs in the U.S. |
 | Because rural
areas and some suburbs have no PSAP, the database also
includes information on the local sheriff or police
departments who cover emergencies in these areas |
 | Comprehensive list and boundary file –
detailed PSAP information and sheriff file |
 | Boundaries are jurisdiction - based
versus by street plan -- includes water bodies and
unpopulated areas |
 | Accurate, current data – daily,
systematic process to capture updates, changes |
 | Established relationships – daily direct
contact with PSAPs |
 | Frequency and flexibility in subscription
update options |
 | Cost effective, offers multiple
subscription schedules and volume discounts |
 | Easy to implement -- digital file, rather
than paper files and other varied formats |

Deployment Options for
PSAP Info
| Hosted Web Service |
Hosted
SOAP/XML service that accepts a latitude/longitude or an
address in the US or Canada and returns the PSAP
information |
| Self-hosted Web Service |
Same as
above, hosted on your servers |
| GIS Map Files |
Load the data into your GIS system
(MapInfo, ESRI, etc.) |
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PSAP Info Highlights
Does not require subscriber location profiles
which can get out of date, leading to increased mis-routed
calls, increased risk and
liability
Provides local sheriff and police department
phone numbers for more than 400 rural areas not served by PSAPs
Get up and running with our hosted service in
less than two weeks
Whether you are large or small VoIP service
provider, we have an attractive, cost-effective solution for you
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1.888.627.7767
1.888.MAP.PROS
www.empower.com
© 2008 Empower Geographics
1000 Executive Way, Des Plaines, IL 60018
legal
information
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Empower Geographics offers years of
expertise in the telecommunications sector.
View other mapping and location-based
solutions and data for telecommunications service providers.
Customers include:
* Verizon Wireless
* T-Mobile
* Triton PCS
* BellSouth
* Nextel
* Motorola
* Alltel
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